Collecting your information
When you register, order goods, enter competitions, complete surveys, download our App, engage with us on Social Media or sign up to receive our marketing emails, information is collected from you. Typically this data includes your name, mailing address, telephone number and email address. For your security, we’ll also keep an encrypted record of your login password. When placing an order, the information provided by you will be held by Repertoire Fashion and shared only with our couriers for delivery (Royal Mail & DHL). Your information will not be used with any other third parties.
Where you have provided consent opting into our email marketing we will use you email address to periodically send you newsletters about promotions, services or information that we think may be of interest to you.
Email pixel tracking is enabled on our newsletters, a tracking pixel is a tag which tracks subscribers interactions with emails and with our website after they’ve opened an email. We use the tracking pixel to personalise emails and help tailor emails and also to monitor actions a customer takes on our site.
Using your information
Your information is used to process your orders & returns, manage your online account and where requested, to send you marketing emails. In order to dispatch your orders, Repertoire will need to share your delivery details with our couriers (Royal Mail & DHL). If you have signed up to receive our marketing emails, you will receive a confirmation email and regular updates on exclusive discounts, sale previews and the newest arrivals. If you no longer wish to receive our marketing email updates, you can unsubscribe at any time via the bottom of any marketing email.
Protecting your information
Repertoire understands how much data security matters to all our customers, we will always treat your data with the utmost care and take all appropriate measures to protect it. Where necessary, any sensitive and private data is sent over an SSL secured communication channel and is encrypted and fully protected. Payment details given at the time of purchase are not held by Repertoire Fashion. Your personal data is only kept for as long as is necessary for the purpose for which it was collected.
Accessing your information
If at any time you wish to receive a copy of the information that Repertoire holds about you, this can be requested from us via email or in writing. Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Removing your information
You can click the ‘unsubscribe’ link at the footer of any email we send, to remove your details from our mailing list. If you have an account then you may log in at any time and update or change your preferences. Your preferences and notifications can be edited in our App in the ‘settings’ section.
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