FREE UK DELIVERY ON ALL FULL-PRICED ITEMS
5 STAR TRUSTPILOT REVIEWS
OUTLET - HUNDREDS OF ITEMS TO CHOOSE FROM

Delivery and Dispatch

Delivery

Delivery prices are calculated at checkout BY CHANGING DELIVERY TO REQUIRED COUNTRY and entering your postcode. Select your country from the drop-down.

UK Delivery

We use Royal Mail Tracked 24 (free on full-price items) which should arrive within 2 working days. We endeavour to dispatch orders placed before 12 noon Monday to Friday (excluding Bank Holidays) on the same day. Orders placed after 12th noon will be dispatched on the next working day. Please be aware that we are unable to change delivery details with Royal Mail once parcels are in transit. Please note that where customers have specified a safe place to leave their delivery, we cannot accept responsibility where a delivery goes missing.

Whilst orders are dispatched by Repertoire, we cannot be held responsible for any delay incurred by Royal Mail.

Please note some orders of higher value will be dispatched via DHL and customers will be informed with tracking details. There is no additional charge for this service.

Channel Isles and Republic of Ireland will be sent by DHL Next Working Day cost is £14.95

Overseas Delivery

All orders are sent by DHL Worldwide Express Signed For Delivery.

Europe

Please note we no longer ship to countries within the EU.

Zones 3, 4 and 5 is £17.95 and includes Norway, Gibraltar, Iceland, Switzerland, Turkey, Serbia and taking approximately 1-2 working day from dispatch.

Russia £19.95 - please note that shipping is only available to business addresses.

Australia by DHL Worldwide Express is £19.95  and normally takes 3-4 working days.

USA by DHL Worldwide Express at £12.95 and normally takes 2-3 working days.

New Zealand by DHL Worldwide Express costs £25.00 and normally takes 4-5 working days.

Other Countries

Zone 8 DHL Worldwide Express costs £19.95 includes Canada, Hong Kong, South Korea, China, India, Indonesia, Singapore, Taiwan, Macau, United Arab Emirates, Malaysia, Japan and normally takes 2-3 working days.

Zone 9 DHL Worldwide Express costs £22.50 includes Saudi Arabia, Bahrain, Qatar, Yemen, Kuwait, Jordan, Oman and normally takes 2-3 working days.

Whilst all orders are sent promptly using these services, we cannot take responsibility for delays incurred by these carriers.

Duties at Customs

Repertoire does not charge any customs duties on International shipments or any destination outside of the EU. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility of Repertoire. 

Placing an Order

Registered users will be required to enter their email address & password. If you have not shopped with us previously, please fill in the online registration form to create your own personal account. This will enable you to request returns.

Dispatch

Please note: we do not send orders on Weekends or Bank Holidays

Should you be unable to take delivery of goods and they are returned to us, we reserve the right to charge you for any subsequent deliveries, should any extra costs be incurred by ourselves for re-delivery or return of goods. Goods which cannot be delivered due to incorrect address details being given are liable for the cost of returning and re-delivery of goods.

 


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