How Can I Pay For Goods?
Credit or Debit Card Payments
What is Card Authentication?
To ensure faster dispatch of your purchase and higher security, we suggest that you use card authentication - Verified By Visa or Mastercard Secure. If you have not already created a password for your credit card during previous online transactions, you will be given the option to do so by Sage Pay. A separate window will appear from your card issuer, allowing you to create a password which you can then use for all your online purchases on this and any other website in the future. This measure has been implemented by card issuers to prevent online fraud, protecting both yourself and websites taking card payments, and is the online version of the PIN number used in shops (but will be a password rather than a 4 digit number). If your goods are purchased in this way and delivered to the address where your card is registered, then goods can be sent faster. If the delivery address is different to the cardholder's billing address, we may still request verification of delivery address.
Other Methods of Payment
We offer payment options which include PayPal and Amazon Checkout. Users of these services will be invited to log into their accounts to make a payment.
What Happens Once My Payment Has Gone Through?
Once your payment has been processed, you will be sent an invoice number and receipt via email – it is important to retain this information as it will be required should you wish to return or exchange an item.
A separate email will also be sent to you by Sage Pay confirming your payment.
Once goods are dispatched another email will be sent giving you a tracking number which can be used online to track your delivery. Please check your spam/junk folder, as sometimes this can be where they are directed.
In order to help prevent online fraud, we also run routine security checks. Customers may be emailed & asked to verify order details and may be asked to supply proof of address, where a separate delivery address has been given.
Should an item you ordered be out of stock or subject to delay or price change, we will notify you by email, giving you the opportunity to reconfirmed or cancel your order. If we do not get a response within 48 hours, the remaining order will be processed and dispatched. We will not be held liable for any financial or consequential loss arising as a result of an incorrect price being displayed on our website.