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Orders & Delivery


How do I Place An Order?

Order online via the shopping basket and proceed to checkout. Registered users will be required to enter their email address & password, if you have not shopped with us previously, please fill in the online registration form to create your own personal account.

Telephone Orders

Alternatively you may phone us on 01753 895 395 if you wish to speak to a customer service representative to place an order over the phone, we are open Monday-Friday 9.30am-5pm

What Happens Once I Place an Order

Once cleared payment has been received by us, we will endeavour to dispatch goods within 1-2 working days. All deliveries are sent via DHL Express or Royal Mail Next Working Day delivery, which offers a secure, reliable and trackable service, all deliveries must be signed for.

Please note that although goods are sent next working day, Repertoire cannot be held responsible if the carrier fails to deliver next day.

We do not send orders on Bank Holidays; orders placed then get sent the next working day, weekend orders are sent out on the following Monday for delivery on Tuesday.

How Much Is Delivery?

Goods can be sent to any UK address, wherever is most convenient, for a cost of £4.95 postage & packing or Channel Isles and Republic of Ireland for £9.95.

Delivery to most UK Mainland addresses is normally next working day, for certain destinations eg. Republic of Ireland, Jersey and Guernsey allow up to 3 working days. In the interests of both parties, a signature will normally be required.

Can I Get Goods Sent Abroad?

Goods can be sent to Europe, America & Australia by Royal Mail Signed For Delivery. Delivery will take approximately 3-5 working days for Europe & longer for other destinations. Prices are:

Europe (EU Countries) £17.95

Includes Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden

Worldwide (Non EU Countries) £22.50

Includes Canada, Hong Kong, Japan, New Zealand, Switzerland, United States Of America

Australia £28.50

Duties at Customs

Repertoire does not charge any customs duties on International shipments or any destination outside of the EU. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility Repertoire. 

What if There is No Postage Rate for My Country?

If postage rates for your delivery address do not appear at checkout, then please use this link

contact us or email customerservice@repertoirefashion.co.uk  to find out costs. Delivery costs will be added to your invoice & charged with goods.

Should you be unable to take delivery of goods & they are returned to us, we reserve the right to charge you for any subsequent deliveries, should any extra costs be incurred by ourselves for re-delivery or return of goods. Goods which cannot be delivered due to incorrect address details being given are liable for the cost of returning & re-delivery of goods.